Frequently Asked Questions - Account and General Issues



SoC account information for students enrolled in a CSCE/SOFT/RAIK course

Students may need a School of Computing (SoC) account if they are enrolled in a CSCE, SOFT, or RAIK course. This SoC account is used to log in to computers in the computer labs in Avery Hall, and is also used to access various SoC servers and websites used to complete and submit lab and homework assignments. A SoC account is separate from a My.UNL account (e.g. jdoe2) which is used to access UNL services like Canvas, Box, and Microsoft 365, and a TrueYou account (e.g. 12345678) which is used to access NU (system-wide) services like MyRED and Firefly. Usernames (or LoginIDs) for SoC accounts do not contain any numbers, and the password for your SoC account is not synchronized to your My.UNL or TrueYou account password.

 

If you are enrolled in a CSCE/SOFT/RAIK course and do not already have a SoC account, you can create one online at cse.unl.edu/claim by entering your full @huskers.unl.edu email address. After submitting your Huskers email address, you’ll receive a confirmation email at that address; click the link in the email to verify your identity and set up your new SoC account. This process will prompt you to choose your own password for your SoC account, complete the consent form to agree to the university’s computer use guidelines, and then provide you with the username (or LoginID) for your SoC account. Make note of the username/LoginID for your SoC account, as it will be different than the My.UNL account username you use to access Canvas and other UNL services.

 

If you already have a SoC account (e.g. from a previous CSCE/SOFT/RAIK course) but don’t remember your username (LoginID), you can get that by entering your full @huskers.unl.edu email address at https://cse-apps.unl.edu/amu/forgot_login to verify your identity first.

 

If you know your SoC account username (LoginID) but don’t remember your password, you can reset your CSE account password online by entering your full @huskers.unl.edu email address at https://cse-apps.unl.edu/amu/forgot_password to verify your identity first.

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How do I change my School of Computing (SoC) password?

Your School of Computing (SoC) login and password are synchronized across various SoC hosted Windows, Linux, and Web services. changing a synchronized password on one SoC system will change your password across all SoC systems.

We highly recommend you change your password on Windows. The password synchronization works better from this side.

For Windows: In order for you to change password, first login with your old password, then press Ctrl + Alt + Delete at the same time. You will be presented with a set of options, one of which will be to change your password. Click on "Change Password" then enter your old SoC password and your new password as requested by the system.

For Unix/Linux: To change the passwords on a Unix or Linux command line, open a terminal and login to your account. At the shell prompt enter the command "passwd". Enter your current SoC password and press enter, then enter your new Soc password when prompted.

From the Web: You can also change your password by logging in to the School of Computing Account Management Utility (AMU) page at https://cse.unl.edu/account with your SoC account credentials and then clicking on the change password link on this page.

Please take the time to select a good password. When you change your password, the system will reject any password that does not meet the following complexity requirement: A password much be at least seven characters long; a password must contain at least three of the following four character sets:  lowercase, uppercase, numbers and punctuations; a password cannot contain your login or your first or last names as part of the password.

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Where is my SoC email forwarded to?

As of May 20th, 2019, university policy requires that all university communications be forwarded to the student's @huskers.unl.edu email. As such, all email sent your School of Computing (SoC) account will be forwarded to your @huskers.unl.edu email. No action is required on your part to enable this forwarding. For more information on this policy or if you are a new students and need to claim your @huskers.unl.edu email, please visit https://its.unl.edu/helpcenter/student-email-migration/

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How do I change my linux systems login shell

Your School of Computing (SoC) systems login shell defines how the department Linux workstations and servers will behave when you login. The shell is the user's interface to the operating system allowing program execution along with capabilities to create, edit, and examine files and directories on the server. Shells also incorporate the elements of programmability by providing control flow statement-commands. This statement-command syntactic format varies with different shells, and some programs are sensitive to the shell in which they are launched. The choice of login shell can also affect the behavior of client applications that establish SSH protocol connections to the SoC servers.

Changing your login shell can be done anytime by logging into the SoC Account Management Utility (AMU) and selecting your shell under the Account Settings
menu.

Like your password, your choice of login shell is synchronized across all School of Computing Linux workstations and servers.

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When does my School of Computing account expire?

For information on when your School of Computing (SoC) account expires, if you passwords are still valid or expired, and other SoC account related settings, visit  the School of Computing Account Management Utility (AMU) page at https://cse.unl.edu/account

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I forgot my CSE password or login

If you have forgot your password or your login, visit the School of Computing (SoC) Account Management Utility (AMU) page at https://cse.unl.edu/account. Beneath the login dialog, you will see links to reset your SoC password or recover your SoC login.

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Who should I contact for account releated problems?

If you are unable to find a solution to your problem in this FAQ, your next step is to consult the School of Computing (SoC) Student Resource Center in Avery Hall room 12. The student resource center is generally open from 9:00AM to 7:00PM, Monday - Friday. If the Student resource center is unable to address your problem,  email support@cse.unl.edu. When you send an email to support@cse.unl.edu, please include your SoC login and provided as much detail as possible.  When applicable, include the system you are using (a Windows system in the lab, the cse.unl.edu server, a Linux system in the lab, your personal laptop, etc.), the operating system on your personal device, the task you are trying to accomplish (date and time may help if you were using cse.unl.edu), the command you are running, any error messages returned, and any other information that would assist in focusing the diagnostics on your problem.

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How do I check my disk quota?

If you are having issues saving file to your home directory (Unix) or your Z: Drive (Windows) you might have exceeded your disk quota.

Quotas are used to limit the amount of disk space used and the total number of files of each user. Disk space used is measured in blocks, where 1 block equals 1024 bytes(1KB).

There are two values (called limits) - a soft limit and a hard limit - for both the disk space used quota and the number of files quota .   You can continue to increase your usage over the soft limit until you either reach the hard limit or the established time limit (usually a week). Once the hard limit has been reached, all further attempts at file creation will fail with an error message.

The simplest way to view your disk quota is to visit the School of Computing Account Management Utility (AMU) page at https://cse.unl.edu/account. After login, the AMU page shows various details about your account including your disk quota and usage.

To check your disk quota under Unix, use the  command "quota -v" at the Unix command shell prompt.

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